Information is power.
Accurate, accessible and timely information is essential for people in times of crisis.
Signpost is changing how that’s done.
The world’s first scalable, community-led information program
Signpost is a community-led information service that empowers its clients in times of crisis. Signpost delivers critical information through staff equipped with digital tools, digital channels and social media — providing communities with timely and actionable information to make critical decisions on the issues that matter most to them.
We've helped over 5 million people make life-saving decisions in 18+ countries on 5 continents and in 13+ languages.
Signpost Programs Around the World
Every local Signpost program is context-specific and designed to meet users where they are on the digital channels they already use in the languages they speak. Vital Information in times of crisis must be hyper-localized to reflect the lived realities and needs of clients. Projects offer two main forms of information products.
Regularly updated articles, infographics, videos, and other forms of informational media which speak to the the concerns of clients. Clients can send messages to a Community Liaison for direct support. "Can I apply for refugee status in [country]?”
A map of critical services local to the user, complete with opening hours and contact information of providers. Services mapped range from health clinics to temporary shelter accommodation.
OUR CORE VALUES
Accessibility
Adapt to local user needs with thorough assessments and two-way communication.
Trust
Build trust, with over 88% of users surveyed in Europe and Jordan trusting our information.
Responsiveness
Empower crisis-affected people with actionable information within 24 hours of their message.
OUR PARTERS
